Elevated API Errors

Incident Report for LIFX

Resolved

This incident is now resolved.

Dan

Posted May 16, 2019 - 16:16 AEST

Monitoring

The issue appears to have resolved and error rates are returning to normal. We are still waiting for confirmation from our provider that the issue has been resolved. LIFX Engineers continue to monitor the situation.

Dan

Posted May 16, 2019 - 15:25 AEST

Identified

We have identified an issue with an upstream provider and are working with them towards a solution.

Stephen.

Posted May 16, 2019 - 14:32 AEST

Investigating

We're experiencing an elevated level of API errors and are currently looking into the issue.

Stephen

Posted May 16, 2019 - 14:09 AEST

This incident affected: Android & iOS Application, Remote Control HTTP API, Scheduling, IFTTT Integration, Nest Integration, Amazon Alexa Integration, and Google Assistant.